Pleroma

Support

Need a hand? Email support@pleromatribe.com and we'll reply as soon as we can, usually within two business days.

Frequently asked

Do I need an account?

No. Everything in your personal practice works without an account and stays on your device. An account is only needed for the optional Tribe community (18+).

Is my voice sent anywhere?

No. Speech is turned into text with your phone's on-device speech recognition. Audio is never saved or uploaded.

The mic isn't working.

Check that Pleroma has Microphone and Speech Recognition permission in your phone's Settings. On-device recognition needs your device language pack (English) downloaded; on some older devices it isn't available, so you can type instead. Recording continues until you tap stop.

Will I lose my journal if I change phones?

Your entries live on your device. They may move with your phone's own backup and restore (iCloud or Google), depending on your device settings. Deleting the app deletes them.

How do rewards work?

Milestones on your journey earn points, stored on your device. Turning points into partner-shop credit isn't available yet; we'll announce it when it is.

How do I sign in to the Tribe?

Enter your email and we'll send a one-time code. There's no password. You must be 18 or older.

How do I report or block someone?

Use the menu on any post, reply, upload or profile to report or block. Reports are private, and moderators review them within 24 hours. Blocked members' content disappears for you immediately.

Someone shared my art or music without permission.

Use Guidelines → Report a copyright problem in the app, or email us with the link to the content, your name, and a description of your work.

Is Pleroma medical advice?

No. Pleroma is for reflection and wellbeing, not medical or psychological treatment. Please follow the safety notes in each guide. If you're struggling, contact your GP, or Lifeline on 13 11 14 in Australia.

I'm a shop or brand. Can we partner?

We'd love to hear from you at support@pleromatribe.com.

Deleting your account

See Delete your account for step-by-step instructions.